She then tells me she left the phone upstairs for some reason and was annoyed I didn't tell her to bring the phone with her to the router. I advise her I don't need to know it and just type it into the phone. I get her to read it off and suddenly there's a password that she starts reading off to me. She gets downstairs, and immediately insists there's no password. Eventually I convince her to go downstairs and read the side of her router. This spawns a discussion of her insisting that it doesn't have a password and that she never typed in a password and that no one set up her phone and typed it in, etc. I establish after some more questions her phone is not on wifi and get her to tap on the network. It took me a couple minutes of increasingly verbose questions just to establish the phone was still turning on. I got a CX who had some network based issue, and various other issues, most of which I wasn't able to figure out because her answer to all of my probing questions was "it doesn't work" and some whining. FILTER POSTS BY LENGTH WELCOME TO TFTS! TELL US YOUR TALE! MODERATION INFO COPYRIGHT POLICY SPAM FILTER ALERT SISTER SUBREDDITS TALE SUBREDDITS THE BEST OF TFTS TFTS ESSENTIAL LINKS BYE EVERYBODY! < TFTS Top Tales - The Complete TFTS Archives
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